Return / Exchange Policy
ALL SALES ARE FINAL
We accept returns for exchanges, for items damaged in transit only.
Exchanges (if applicable)
We only replace items if they are damaged. To be eligible for an exchange, you must email us within 3 days of receiving the item(s) at firstname.lastname@example.org to alert us of the damage, then return the damaged item(s) to us. Upon receipt of the damaged item upon inspection, we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item. If you are eligable for an exchange other then damaged, you will have to ship us back the item(s) with original receipt and item(s) bust be in original condition with no signs of wear, no perfume/ cologne or any foreign scent or the item(s) will not qualify for exchange.
There will be a 30% restocking fee for all exchanges.
To return your product, you should contacts us prior to shipping the item.
You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If your receive a refund, the cost of the shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Lost or Stolen Packages
Sevin Apparel is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Sevin Apparel will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.